Agile supporters claimed that Agile was possible to provide better software quality with higher customer satisfaction compared to traditional methods. This claim has made a big impact on the software development world. It was becoming a subject of debate among software practitioners for years. Some of …

This report provides different strategies of how to enter a new market with an important section on how media strategies play a big part in this. The family company, Citrine by the Stones, is a small luxury fashion jewelry company, based in Miami. To create more brand awareness in its EU markets, a new …

For IT services companies, delivering high quality IT services is of eminent importance. IT service quality drives customer satisfaction, which in its turn drives firm performance. It is this link that is addressed in this paper: How can the performance of customer service delivery teams be improved, …