Proactieve dienstverlening in ontwikkeling: Steeds meer publieke organisaties verkennen proactieve dienstverlening: een aanpak waarbij de overheid of uitvoerder niet wacht tot burgers zelf om hulp vragen, maar zélf tijdig een handreiking doet. Denk aan het actief signaleren van betalingsachterstanden …

Value Sensitive Design (VSD) offers a principled framework for embedding human values into technology, yet its practical application remains challenging due to unclear demarcations between its conceptual, empirical, and technical investigation types. This paper addresses the gap between VSD theory and …

Studenten gebruiken AI vaak op de automatische piloot, zonder af te wegen wat ze daarmee winnen of verliezen. Generatieve AI biedt ongekende mogelijkheden voor wie wil leren: een 24/7 tutor, gepersonaliseerde oefeningen, directe feedback. De crux zit hem in dat willen. Want diezelfde tools bieden de …

In dit eindrapport beantwoorden we de onderzoeksvraag: “Hoe kunnen publieke dienstverleners proactieve dienstverlening ontwerpen vanuit burgerperspectief?” Hier is door een team van onderzoekers samen met diverse consortiumpartners twee jaar aan gewerkt. De focus ligt hierbij op mensen in een financieel …

Information Problem Solving (IPS) competence is vital for academic success. However, higher education students often struggle to use digital information effectively, underscoring the need for instructional interventions. Evidence-based design principles for teaching and learning IPS can guide such instructional …

The main objective of this dissertation is to examine, both theoretically and empirically, the specific requirements of a blended learning instructional model aimed at facilitating higher education adult-learners into online interaction. Three objectives were formulated: Objective 1: to investigate adult-learners’ …

Developing students’ information problem solving (IPS) competence in higher education is imperative. However, existing theoretical frameworks describe IPS learning outcomes without guiding effective learning environment design. This systematic review and meta-analysis synthesized empirical evidence to …

Information problem solving skills are vital for academic success, yet many higher education students struggle with effective information processing. While previous research broadly addresses information literacy, little is known about the specific factors that influence students' processing abilities. …

Information problem solving skills are vital for academic success, yet many higher education students struggle with effective information processing. While previous research broadly addresses information literacy, little is known about the specific factors that influence students’ processing abilities. …

In de huidige samenleving is het van belang om effectief en efficiënt digitale informatie te verzamelen, evalueren, verwerken, synthetiseren en delen.