This research provides an impact analysis for both facility manager and commercial real estate on the consequences and impact of crises on commercial real estate. Building blocks impact analysis and conceptual approach: The building blocks of the impact analysis must be: KPIs, risk assessment and change …

This advice report seeks to improve brand advocacy for Roetz-Bikes in order to increase brand visibility and drive sales. Currently, the main communication issue is the post-purchase phase of the customer journey, during which the customer is not sufficiently engaged with the brand and the corporate …

An assessment of SJDs service quality through interaction quality, physical environment and outcome quality. The final intervention looked at reducing perceived waiting times by improving ambiance and reducing patient anxiety.

This research investigates the process of soloistic development on the double bass through the compositional application of the partial series. There are many misconceptions surrounding this area of contemporary music and the avant-garde, relating largely to the sheer complexity of its notation and the …

Untersuchung nach wie Social Media Marketing zur erfolgreichen Vermarktung von Pferdesportmessen eingesetzt kann werden. Für die Ausarbeitung wurden neben der literarischen Recherche qualitative Interviews mit Marketing Experten geführt sowie eine quantitative Erhebung durchgeführt. Die Experteninterviews …

Re-Space is a building for those who are starting up in Vilnius, the capital of Lithuania. It is a building for refugees, migrants and also for Lithuanians. It is for young people that are starting up, but also for those who have not worked for a long time or would like to start over. Finding a job is …

In dit adviesrapport is er gekeken naar hoe TUI Bemmel de customer experience kan aanpassen gedurende de inspire, research & bookfase om zo meer klanten naar het reisbureau te genereren. Door middel van het marketingcommunicatieplan zijn er twee adviesopties uitgekomen die TUI Bemmel kan implementeren …

The Travel and Tourism industry is one of the fastest-growing industries in the world and with a service economy moving to an experience economy, sustaining Guest Satisfaction and possessing a competitive advantage is crucial for organisations. The Park Plaza Westminster Bridge London is facing the problem …

Traditionele softwaresystemen voor donaties gaan veelal uit van eenmalige giften en maandelijkse facturatiebatches voor donaties, maar de wereld van goede doelen en donaties verandert snel. Consumenten geven nog steeds aan goede doelen, maar willen meer inzicht en controle in hun giften. Daarnaast neemt …

Door middel van onderzoek naar de zakelijke gast binnen Postillion Hotels is de guest journey binnen het hotel vastgelegd. Op deze manier werd inzicht verkregen in de touchpoints waar verbetering valt te halen. Vervolgens is er een advies geschreven om deze touchpoints te verbeteren en de gastbeleving …