The rapid advancement of Generative AI (GenAI), particularly large language models (LLMs), has significantly reshaped how individuals and organizations engage in decision-making. From customer service and education to strategic planning and design, these technologies are no longer limited to providing …

The world is changing fast, and technology is becoming smarter and more intelligent. As Artificial Intelligence dominates the conversation — with Quantum Computing, Synthetic Data, and Organoid Intelligence on the horizon — designers face an urgent question: Are we heading toward Utopian or Dystopian …

This study examines the impact of moderate and high lighting and indoor air quality (IAQ) conditions on students’ well-being during a regular academic course in higher education. To determine the precise contribution of these two indoor environmental factors, students’ perceptions of their well-being …

This paper discusses the design of an additional interactive installation for the visitors of De Museumfabriek. De Museumfabriek has one of the first gasoline pumps in Enschede in their collection. However, the exhibition consist of just the gasoline pump, and no other information is given about the …

Many have suggested that AI-based interventions could enhance learning by personalization, improving teacher effectiveness, or by optimizing educational processes. However, they could also have unintended or unexpected side-effects, such as undermining learning by enabling procrastination, or reducing …

This paper investigates the role of conversational AI in improving the quality of decision-making across different stages of the process. Drawing on an experimental study involving 113 students in Dutch higher education, participants engaged in a simulated business challenge using three approaches: no …

Abstract Background: Within the framework of a randomized controlled trial investigating the impact of a digital, psychosocial photo activity intervention for residents living with dementia in nursing homes and their informal and formal carers, a process evaluation was conducted to determine factors …

In this thesis, we focus on developing behaviours for socially interactive agents (SIAs). The context in which the agent is used is a self-regulated learning system for children. We focus on personalising learning objectives and interaction content within an intelligent tutoring system (ITS). We envision …

Designing for interactivity for audience engagement in journalistic narratives is a new practice that emerged after The New York Times’ success with Snow Fall in 2012. Journalists have begun collaborating with designers in interdisciplinary teams to design these interactive narratives. Few studies describe …

There is a lack in researching chatbots in terms of organizational boundaries and on stakeholder perspective regarding the feelings of end users toward the interactions for corporate communications (Syvänen and Valentini in J. Commun. Manag. 24:339–362, 2020). Mainly, chatbots are being used to assist …