The rapid advancement of Generative AI (GenAI), particularly large language models (LLMs), has significantly reshaped how individuals and organizations engage in decision-making. From customer service and education to strategic planning and design, these technologies are no longer limited to providing …

This study examines the impact of moderate and high lighting and indoor air quality (IAQ) conditions on students’ well-being during a regular academic course in higher education. To determine the precise contribution of these two indoor environmental factors, students’ perceptions of their well-being …

This paper discusses the design of an additional interactive installation for the visitors of De Museumfabriek. De Museumfabriek has one of the first gasoline pumps in Enschede in their collection. However, the exhibition consist of just the gasoline pump, and no other information is given about the …

Many have suggested that AI-based interventions could enhance learning by personalization, improving teacher effectiveness, or by optimizing educational processes. However, they could also have unintended or unexpected side-effects, such as undermining learning by enabling procrastination, or reducing …

This paper investigates the role of conversational AI in improving the quality of decision-making across different stages of the process. Drawing on an experimental study involving 113 students in Dutch higher education, participants engaged in a simulated business challenge using three approaches: no …

Abstract Background: Within the framework of a randomized controlled trial investigating the impact of a digital, psychosocial photo activity intervention for residents living with dementia in nursing homes and their informal and formal carers, a process evaluation was conducted to determine factors …

In this thesis, we focus on developing behaviours for socially interactive agents (SIAs). The context in which the agent is used is a self-regulated learning system for children. We focus on personalising learning objectives and interaction content within an intelligent tutoring system (ITS). We envision …

Grounded in the Stereotype Content Model, Risk Perception Theory, Technology Acceptance Model, and Relational Embeddedness Theory, this research delves into the relationship between chatbot conversation styles, customer risk, and the mediating role of chatbot acceptance and tie strength in online shopping. …

Designing for interactivity for audience engagement in journalistic narratives is a new practice that emerged after The New York Times’ success with Snow Fall in 2012. Journalists have begun collaborating with designers in interdisciplinary teams to design these interactive narratives. Few studies describe …

Purpose  The aim of this study was to gain insight into the perspectives of older adults on the quality of geriatric rehabilitation (GR) during the trajectory of GR from admission until six weeks after discharge. Methods We conducted a longitudinal qualitative study. Participants were interviewed three …