In 2024, the Civic Interaction Design research group, in collaboration with the Centre of Expertise Economic Transformation (CET), organized a research residency titled “What happens when the Civic Economy meets the Protocol Economy?” This initiative, led by researcher, curator, and technology strategist …

In the Salamanca Statement (1994) and the intended implementation of the Sustainable development Goals (2015), governments worldwide express their intention to implement inclusive education (Ainscow, 2020; Kuroda & Nakasato, 2022; UNESCO, 1994). Teacher educating programs play an important role in preparing …

Abstract - This study investigates the Business Process Management (BPM) maturity and process performance of the Dutch Department of Defence (DDoD). Like any other organisation, defence departments use BPM to manage their daily business processes. Despite using BPM, the organisation has never undertaken …

Hackers and Designers Summer Academy The Underdistanced and the Undernetworked Workshop script - draft 1

The project is carried out in close collaboration with a non-profit organisation Sama Nepal in Nepal. The project started with the research question: â How can inclusive education be promoted in Nepal from an occupational therapy perspective?â . To answer this question, a theoretical foundation consisting …

The project is carried out in close collaboration with a non-profit organisation Sama Nepal in Nepal. The project started with the research question: â How can inclusive education be promoted in Nepal from an occupational therapy perspective?â . To answer this question, a theoretical foundation consisting …

Maintaining the Millennial workforce level is continually one of the most significant challenges facing the service industry in Belgium. The same issue applies to the Erasmus Center Assocation Sans But Lucratif, also known as Erasmus Center ASBL, which is active in the education service sector. In short, …

The number of local energy initiatives in the Netherlands is rising. The so called ‘Buurkrachtbuurten’ are contributing to this growth. ‘Buurkracht’ is a non-profit organisation aiming to support neighbourhoods in their attempts to reduce energy consumption. Their goal is save as much energy as possible …

This dissertation investigates how an NGO like PETA (People for the Ethical Treatment of Animals) can recover its brand equity after this was damaged due to a scandal. The focus was on improving perceived service quality as this appeared to be a very important aspect of brand equity that is damaged severely …