Samenvatting

The main problem within the hospitality industry lies with a significant food waste occurring in kitchens due to overproduction and kitchen employee behaviours causing environmental, complex ethical and economic issues.

The research answers the question: What is the impact of AI technology (like Orbisk) on kitchen employees’ behaviour to reduce food waste? The solution is a strategic advice on how to successfully implement and operate a new technology in a professional kitchen aimed at reducing kitchen FW.