Revolutionizing customer engagement: unveiling the impact and insights of digital humans in customer interactions
Revolutionizing customer engagement: unveiling the impact and insights of digital humans in customer interactions
Samenvatting
Digital Humans are the new way to personalize digital interactions with your customers while building trust and rapport. Because the prove of innovations is in the numbers, in this session Guido Jongen (founder of Virtually Human) and Lotte Willemsen (Professor on the Rotterdam University of Applied Science) will present the results and learnings they have experienced in their recent Digital Human research and deployments. You will learn about the proven effects Digital Humans have on a conversation and what specifically triggers customers when they interact with a Digital Human.
Organisatie | Hogeschool Rotterdam |
Lectoraat | Kenniscentrum Creating 010 |
Gepubliceerd in | youtube.com - https://www.youtube.com/watch?v=V4RjvxhPAKk |
Datum | 2024-03-14 |
Type | Conferentiebijdrage |
Taal | Engels |