The impact of service quality dimensions, food and beverage quality and price fairness on student satisfaction

Sustainability has grown to be an important topic in wine-making in the past years and is now more relevant than ever, as the wine industry is experiencing a shift to a more environmental-friendly production of wine. The goal of this research was to identify the consumers’ preferences for the different …

While there has been an increase of research into career mobility and success separately in recent years, few have combined these dimensions and much less have done so for the global, seemingly dynamic hospitality industry. So, what are the effects of mobility on success for hospitality professionals …

This study is written to explore which in-flight service components influence the passenger satisfaction according to passengers who have taken a long-distance flight of a full-service airline from Schiphol Airport in Amsterdam. Since very few studies have been conducted to understand the influence of …

The project is about Heritage hotels and how key characteristics of this new type of hotels interact with guest expectations and perceptions. As part of the study, this interaction will lead to customer satisfaction and loyalty.

This study investigated how job satisfaction influenced organizational commitment which, in turn, influenced employee turnover intention among medical staff in a Chinese hospital in Beijing. Data were collected from 107 hospital employees using a questionnaire-based survey. The survey measured various …

For Universities, or for similar institutes of higher education, it is increasingly difficult to initialize a Master-programme within The Netherlands. They have to find their way through the maze of a growing number of rules and regulations and quality controls. A side issue that occurs is that these …