Samenvatting

As regulations for the food industry become more strict, more data needs to be processed at the quality department of food businesses. Next to that food businesses are expanding and growing in size. Therefore, food businesses are looking for a system to process, organize and file the data in a clear way. A system that is popular is Enterprise Quality Management Software (EQMS). EQMS is a software that gathers, manages and analyses all data related to food quality & safety management. Many options for these software are available on the market, all similar but specialized in different areas. This diversity makes it difficult for businesses to choose a suitable software. To help food businesses in the Netherlands choosing a software to professionalize the quality department, this research focused on answering the following research question: what should businesses in the food industry consider before implementing an Enterprise Quality Management Software to professionalize the Quality Department?